My order was marked delivered but it’s not here.Updated 3 months ago

If your order was marked as delivered but you haven’t received it, please follow these steps:

1. Check your surroundings – Sometimes packages are left at a different entrance, with a neighbor, or in a safe spot.

2. Verify the delivery address – Ensure the shipping address on your order is correct.

3. Wait 24-48 hours – Carriers may mark a package as delivered before actual delivery.

4. Contact the carrier – Reach out to the shipping company with your tracking number for more details.

5. Email our customer service at [email protected] with your order number and a description of the issue.

We will do our best to assist you, but please note that we are not responsible for lost or stolen packages after delivery is confirmed.