What do I do if I receive the wrong item in my order?Updated 3 months ago

If you received the wrong item, please follow these steps:

1. Take clear photos of the item you received, including the packaging and any labels.

2. Email our customer service team at [email protected] with:

   • Your order number

   • A description of the incorrect item

   • Photos of the wrong item and packaging

3. Our team will review your case and provide further instructions on how to proceed.

We will work quickly to resolve the issue and ensure you receive the correct item.