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Order management

How do I track my order?

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order on the carrier's website. If you haven't received your tracking number or need help with tracking, please email us at info@

How do I cancel my order?

Orders cannot be canceled once they have been processed and shipped due to our fully automated system. If your order has not yet been shipped, you may request a cancellation by emailing [email protected] with your order number and cancellation reques

Can I edit or add anything to my order?

Once an order is placed, it cannot be edited or modified due to our fully automated processing system. If you need to add items, you will need to place a new order separately. If you wish to cancel your order, please refer to our cancellation policy.